Job Summary

Company

Chinajob
Location

Shanghai, China
Job Type

Full Time
Salary Range

10,000-15,000 RMB
Number to Recruit

1
Job Reference Code

J2500120

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Apply Now

Italian Game Customer Service (GM)

Chinajob

Shanghai, China

About Company:

Founded in 2012, Yotta Games dedicates itself to becoming a global developer and publisher of video games. Right from the start, we have created and published more than 10 games for mobile and web, and are serving 200 million players around the world.

Yotta Games performs well and is the top 10 in the overseas mobile game field. Based on the team’s powerful R&D strength and 3D marketing ability, we will always focus on producing and promoting games loved by worldwide players.

Job Profile:

Job type: Full-time on-site (no remote)

Location: SHANGHAI, Loushanguan Rd Line 2 Metro Station

Work Visa: Provided

Salary: 10k-13k RMB (depending on experience)

Working hours: 10am-7pm (including one-hour break)

Job Details:

Responsibilities:

1. Communicate online with players from Italian-speaking areas.

2. Manage game forums, email communication, and solve related problems.

3. Properly and promptly handle player complaints to effectively resolve player dissatisfaction.

4. Understand player needs and record their feedback.

5. Actively participate in process and business improvement efforts, and provide reasonable suggestions.

6. Support translation and localization from Chinese into Italian;

7. Complete other tasks assigned ad hoc.

Qualifications:

1. Native speaker of Italian

2. Fluent level of Chinese (HSK4-5)

3. Deep understanding of the Italian culture.

4. Passionate about video games and rich experience playing video games.

5. Good communication skills and good teamwork spirit.

6. Able to multitask, diligent and responsible.

Apply Now