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Job Summary

  • Company

    Chinajob​

  • Location

    Chengdu Sichuan, China​

  • Job Type

    Full Time

  • Salary Range

    20,000-30,000 RMB

  • Number to Recruit

    1

  • Job Reference Code

    J2600062

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Int‘l Customer Service Specialist

Chengdu Sichuan, China

About Company:

New Hope Property Service Group Co., Ltd. is a renowned comprehensive property service provider in China, operating under the New Hope Group. Guided by its core philosophy of “Serving with Heart, Creating a Better Life,” the company is dedicated to delivering full-range property management and community services for diverse formats including residential, commercial, office buildings, and industrial parks. Leveraging its professional operational team, intelligent management platforms, and standardized service systems, New Hope Property consistently focuses on customer needs, continuously improving service quality and user experience. The company actively practices sustainable development by promoting green community initiatives and refined operations, striving to create a safe, comfortable, convenient, and harmonious high-quality living environment for property owners and clients. It has established itself as one of the trusted brands in China’s property service industry.


Job Details:

Responsibilities:


Be responsible for front desk reception at the luxury sales gallery, creating a prestigious and elegant first impression.



Warmly receive visiting VIP clients and international guests, providing professional guidance, inquiry services, and basic project introductions.



Assist in scheduling client appointments, coordinating tour routes, and handling basic registration and information relay.



Serve as an international service touchpoint, assisting in resolving simple language or cultural communication barriers for foreign clients.



Maintain the cleanliness and orderliness of the reception area, ensuring all service materials are well-stocked and organized.



Collect and feedback client opinions to help enhance the overall service experience and customer satisfaction.



Complete other related reception and support tasks assigned by supervisors.




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