Customer Service (Thai/ Vietnamese/Japanese)

Chinajob

Foshan Guangdong, China

About Company:

Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

Job Profile:

Position:Customer Service (Thai/ Vietnamese/Japanese)

Location: Foshan City

Salary: CNY 8,800-12,050 per month

Job Details:

Responsibilities:

Responsibilities:

1. Answer inbound calls from Vietnam/Thailand/Japanese customers, respond to the inquiries from the banks.

2. Provide correct consulting services and professional solutions to the customers, check the progress of express remittance from the banks.

3. Make outbound calls to follow up on issues that cannot be resolved immediately over the phone.

4. Learn new business knowledge to provide high-quality and professional services to customers.

Qualifications:

Qualifications:

1. High school diploma or above, fluent in local languages of Southeast Asia/Japanese.

2. Good at communicating with people, strong language expression and organization skills, clear language power of expression.

3. Good English ability at CEFR B1 level.

4. Good problem-solving skills, customer service skills, positive listening, able to effectively identify customer needs and provide solutions.

Benefit:

Benefits:

Basic Salary+ Meal and traffic allowance +performance +foreign expat allowance

If you are interested, please send your resume and supporting documents to Christina: jobfair@chinajob.com

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