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Job Summary

  • Company

    Chinajob​

  • Location

    Kuala Lumpur Other, China​

  • Job Type

    Full Time

  • Salary Range

    <10,000 RMB

  • Number to Recruit

    1

  • Job Reference Code

    J2500512

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Mandarin Speaker - Customer Service [Malaysia]

Kuala Lumpur Other, China

About Company:

Welcome to GrowthFN, your trusted partner in recruitment and talent acquisition. We specialize in connecting top talent with leading organizations, driving growth and success in various industries. With a passion for innovation and a commitment to excellence, we provide personalized recruitment solutions tailored to your unique needs. Whether you're a job seeker looking for new opportunities or an employer seeking top talent, GrowthFN is here to support your growth and success.


Job Profile:

Urgent Hiring: Mandarin Speaker - Customer Service (Permanent Night Shift)



Location: Kuala Lumpur, Malaysia



Salary: RM4,100 (RM3,500 + RM300 KPI + RM300 Night Shift Allowance)



Joining Date: 25th August 2025



Work Hours: Permanent Night Shift


Job Details:

Responsibilities:

- Handle inbound/outbound calls with members aged 65+, addressing queries on medical procedures, copays, and plan benefits

- Provide empathetic support to members dealing with fatal diseases, chronic conditions, or bereavement

- Promote healthcare events, such as colonoscopies and flu shots


Qualifications:

- 1+ year of customer service experience

- SPM and above education


- Fluency in Mandarin





Skills Required:



- Patience and empathy

- Proficiency in computer-based customer interactions and multitasking

- Strong problem-solving and relationship-building skills












Apply Now