Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

Job Profile:

We are seeking a motivated team member to support the delivery of client change initiatives within our State Street Alpha and Charles River environment. In this role, you will work closely with senior team members and cross-functional partners to help translate client requirements into operational and system solutions.

You will bring a structured and analytical approach, with a foundational understanding of front and middle office processes, system workflows, and data flows. The ideal candidate is detail-oriented, able to manage multiple priorities, and comfortable working in a fast-paced, client-focused environment.

Job Details:

Responsibilities:

Support the interpretation of client requirements and assist in the design and delivery of solutions across operational processes and system functionality

Contribute to impact assessments to evaluate the effects of proposed changes on processes and technology

Assist in the delivery of operational change initiatives, including requirements gathering, documentation, testing support, and implementation activities

Work with internal stakeholders to ensure alignment across operations, technology, and product teams

Support client engagements by gathering information, documenting requirements, and helping track progress against deliverables

Prepare and maintain project documentation including business requirements, process flows, and status updates

Assist in coordinating project plans, timelines, and task tracking

Participate in project status meetings and support communication of progress to stakeholders

Qualifications:

Strong problem solving and analytical skills

Attention to detail and ability to follow structured delivery approaches

Interest in project/change management within financial services

Foundational understanding of business processes, system flows, and data concepts

Ability to work collaboratively in a global, team-based environment

Strong written and verbal communication skills

Education & Preferred Qualifications

Bachelor’s degree or equivalent

5+ years of financial services experience (middle office, operations, or related areas preferred)

Exposure to project or change initiatives in financial services is beneficial

Experience with documentation such as business requirements, process maps, or test cases is advantageous

The role is part of a global team and as such fluent spoken and written English is required

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