Shenzhen Concert Hall services upgraded

Since its opening in 2007, Shenzhen Concert Hall has been providing wonderful performances and enthusiastic service, bringing the most sincere spiritual comfort to every music lover, and has also won high praise from many world-class maestros and orchestras.

Keeping up with the pace of the times and letting the world know Shenzhen, Shenzhen Concert Hall has launched a series of convenient measures to make it easy for music lovers from all over the world to enjoy music here.
01. Easy Payment
Now, you can enjoy convenient payments as follows:
①Pay with VISA and e-CNY to buy tickets at Shenzhen Concert Hall Box Office
②Use WeChat Pay to buy tickets online on Shenzhen Concert Hall’s WeChat mini-program
③Use WeChat Pay and Alipay to buy tickets online on Shenzhen Concert Hall’s official website
*Overseas users can use WeChat Pay and Alipay by adding overseas bank cards, Visa, Mastercard, Diners Club, Discover cards can be added to WeChat Pay and Alipay.

Banks Nearby：
Ping An Bank (Shenzhen Jiangsu Building Sub-branch): 
First Floor, Jiangsu Building, Yitian Road, Futian, Shenzhen (2-minute walk)
Huaxia Bank (Futian Sub-branch): 
No.102, New World Center, Yitian Road, Futian, Shenzhen (4-minute walk)
Bank of China (Civic Center Sub-branch): 
B1 Floor, Civic Center, Futian, Shenzhen (15-minute walk)
Industrial and Commercial Bank of China (Civic Center Sub-branch): 
B1 Floor, Civic Center, Futian, Shenzhen (15-minute walk)

For a better travel experience, Shenzhen Concert Hall has closely cooperated with Trip.com and Klook to launch an overseas integrated service platform, helping overseas tourists book tickets and pay online.
Now, you can conveniently book tickets online for performances at Shenzhen Concert Hall by logging into the following websites:
Trip.com (https://www.trip.com)
Klook (www.klook.com)
Additionally, discounted hotel packages are available online for selection.

02. Easy Communication

For a more convenient communication experience, Shenzhen Concert Hall has made the following enhancements to its service: ①bilingual signs in Chinese and English are displayed throughout public areas, and staff on-site can provide Cantonese and English language services; 

②in addition to the original Chinese and English versions, the warm prompt broadcast before the concert has been updated with a new Cantonese version;

③the official English website has been launched, and the official WeChat mini-program is also now available in both Chinese and English.

03. Easy Access to Shenzhen Concert Hall

Shenzhen boasts convenient transportation, and Shenzhen Concert Hall is geographically well-located, with a metro station (Children's Palace) nearby, as well as several bus stops; it is about two kilometers away from the Shenzhen High-speed Railway Futian Station and is equipped with an underground parking lot and charging piles. These will make it easy for you to get to Shenzhen Concert Hall.

Shenzhen Concert Hall thoughtfully provides audience with services such as luggage deposit, phone charging, drinking water, and shawl and umbrella service. Audiences can tour around during the day and enjoy the concert at Shenzhen Concert Hall at night.

*Warm Prompt: On the day of the performance, audience carrying large suitcases can deposit the luggage in advance at the Cloak Room on the second floor of Shenzhen Concert Hall by presenting performance tickets (Time for deposit service: weekdays from 16:00, weekends from 11:00).

Source: ShenzhenForeignAffairs