Guangzhou Metro App Puts Smart Travel in Your Pocket

By Rachel Wu

For international travelers in Guangzhou, navigating the city’s sprawling metro system has become much simpler thanks to the Guangzhou Metro App.

While in-station intelligent service machines and robots have been introduced recently, their English functions still require some improvement, as many detailed screens remain partially in English.

The app, by contrast, offers more comprehensive English support for trip planning and station guidance, putting essential metro information in your pocket.

Snapshot of Guangzhou Metro App/Left: Homepage; Middle: Transportation Payment QR code (need to interface with WeChat or Alipay); Right: Me page

Once downloaded, the Guangzhou Metro App serves as a personal navigation assistant, offering:

Real-time route planning with clear transfer instructions and travel times

AR navigation within stations helps travelers find their way to exits and platforms

A facility list for each station, showing elevators, escalators, restrooms, ticket machines, metro card top-up devices, and so on

Exit guidance to nearby destinations, making it easy to identify the right exit for hotels, attractions, or transit connections

Live service alerts and travel updates, keeping passengers informed of any delays or temporary changes

Snapshot of Guangzhou Metro App/Left: Accurate Travel; Middle: Itinerary Options; Right: Itinerary Map

Even travelers who prefer not to use Alipay or WeChat Pay can navigate with ease.

Tickets can be purchased with credit cards or cash at station machines, while the app handles route planning and station guidance.

Snapshot of Guangzhou Metro App/Left: Accurate Travel; Middle: Station Info-Exit Info; Right: Station Info-Service Facilities

The main limitation is that the metro’s customer service hotline is still in Chinese, which could be inconvenient in emergencies.

For day-to-day travel, however, the App provides clear English instructions and real-time navigation, enabling visitors to use the metro independently and confidently.

With its English-friendly guidance and live service information, the Guangzhou Metro App truly puts smart metro travel in your pocket, making the city’s vast transit network far more accessible to global travelers.

[Cover image via Guangzhou Metro]

Source: ThatsGuangzhou