Cubic Promote is an Australian promotional products company. We supply branded merchandise to corporate and government clients across Australia. We're building a China-based presence to look after factory relationships, product quality and order fulfilment on the ground.

Job Profile:

We're looking for:
- Position: Account Manager & Quality Control Officer (China)
- Location: Must be based in Shanghai, Xiamen, or Guangzhou

Work Details:
- Employment type: Full-time, Permanent
- Salary: RMB 14,000–20,000 per month (before tax)
- Final offer depends on experience
- Optional: 13th-Month Salary/Annual Performance
- Reports to Regina Mangubat, Account Manager, Cubic Promote (Australia)

The Role:
- You'll be our person in China. Most of your time goes on managing orders and communicating with our factories and suppliers. You'll also be our quality control officer, visiting factories to check products before they ship. Occasionally, you'll supervise packing at a 3PL warehouse.
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Chinese:
招聘职位
- 职位名称：客户经理兼质量控制专员（中国）
- 工作地点：上海、厦门或广州（应聘者必须常驻以上任一城市）

工作详情
- 雇佣类型：全职、长期正式岗位
- 月薪：人民币 14,000–20,000 元（税前）
- 最终薪资：根据应聘者的工作经验和能力确定
- 额外福利（可选）：第13个月薪资／年度绩效奖金
- 汇报对象： Regina Mangubat，Cubic Promote（澳大利亚）客户经理

岗位职责
您将作为我们在中国的主要业务代表，负责协调和管理中国境内的供应商及工厂合作事务。
您的大部分工作时间将用于订单管理，以及与工厂和供应商进行日常沟通，确保订单按要求顺利完成。
同时，您还将负责产品质量控制工作，包括前往工厂进行实地检查，确保产品在发货前符合我们的质量标准。
此外，您可能需要偶尔前往第三方物流（3PL）仓库，监督产品包装及相关操作。

Job Details:

Responsibilities:

1. Account and order management (~80–85% of the role)
1.1. Be the main contact between our Australian team and our China factories and suppliers
1.2. Place and track production orders from quote through to shipment
1.3. Follow-up samples, artwork approvals, production schedules and delivery dates
1.4. Request and compare quotes from factories on price and lead time
1.5. Send regular order status updates to the Australian team
1.6. Raise problems early (delays, cost changes, defects) and propose solutions
1.7. Maintain supplier relationships and help find new suppliers

2. Quality control officer (about 1 day per month)
2.1. Visit factories to inspect production before shipment
2.2. Check products against approved samples, specifications, colours, branding and packaging
2.3. Write inspection reports with photos and clear pass/fail results
2.4. Follow up with factories on corrective action
2.5. Help maintain our approved-supplier list and a record of quality issues

3. 3PL packing support (about once every 2 months)
3.1. Attend the 3PL warehouse when we have kitting or packing jobs
3.2. Supervise packing against client instructions (quantities, packaging, labels, carton marks)
3.3. Check and photograph packed goods before dispatch
3.4. Coordinate with the 3PL and freight forwarder on pickup and shipping documents
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Chinese:
1. 客户及订单管理（约占工作内容的 80–85%）
1.1. 作为澳大利亚团队与中国工厂及供应商之间的主要联系人
1.2. 负责下达并跟进生产订单，涵盖从报价到出货的全过程
1.3. 跟进样品、设计稿确认、生产进度及交货日期
1.4. 向工厂询价，并比较价格及交货周期
1.5. 定期向澳大利亚团队汇报订单进展情况
1.6. 及时反馈延误、成本变动及产品质量问题，并提出解决方案
1.7. 维护现有供应商关系，并协助开发新供应商

2. 品质检验（约每月 1 天）
2.1. 前往工厂进行出货前产品质量检验
2.2. 根据确认样品、产品规格、颜色、品牌标识（Logo）及包装要求检查产品
2.3. 编写附有照片的验货报告，并明确标注合格或不合格结果
2.4. 跟进工厂的整改措施，确保质量问题得到解决
2.5. 协助维护合格供应商名单及产品质量问题记录

3. 第三方物流（3PL）包装支持（约每 2 个月一次）
3.1. 在有产品组合包装或分拣包装项目时，前往第三方物流（3PL）仓库现场
3.2. 根据客户要求监督包装工作，包括产品数量、包装方式、标签及外箱唛头
3.3. 在发货前检查已包装的产品，并拍照确认
3.4. 与第三方物流仓库及货运代理协调提货安排和运输单证

Qualifications:

Requirements:
1. Based in Shanghai, Xiamen, or Guangzhou
2. 2+ years in account management, merchandising, sales support, sourcing or supply chain
3. Strong written and spoken English (you'll communicate daily with Australia)
4. Fluent Mandarin, with confidence dealing with factories
5. Experience working with Chinese factories or suppliers
6. Basic knowledge of quality inspection (AQL, pre-shipment checks) or willingness to learn
7. Organised, detail-focused and persistent with follow-up
8. Proficient in Excel/Google Sheets, email and WeChat/WhatsApp
9. Willing to travel to factories and the 3PL warehouse (costs reimbursed)

Nice to have:
1. Promotional products, gifts, apparel, homewares or consumer goods experience
2. Factory audit or QC experience
3. Knowledge of import/export and shipping documents
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Chinese:

任职要求
1. 工作地点：必须常驻上海、厦门或广州。
2. 工作经验：至少2年客户管理、商品跟单、销售支持、采购或供应链相关工作经验。
3. 英语能力：具备良好的英语书面及口头沟通能力，能够每天与澳大利亚团队进行交流。
4. 普通话能力：普通话流利，能够自信、有效地与工厂沟通和协调。
5. 供应商管理经验：有与中国工厂或供应商合作的实际经验。
6. 质量检验知识：了解基本的质量检验流程，如AQL（可接受质量限）抽样检验、出货前检验等，或愿意学习相关知识。
7. 工作能力：具备良好的组织协调能力，注重细节，并能够积极、持续地跟进工作进度。
8. 办公软件技能：熟练使用Excel、Google Sheets、电子邮件及微信（WeChat）/WhatsApp等沟通工具。
9. 出差要求：愿意前往工厂及第三方物流（3PL）仓库进行实地检查和监督，相关差旅费用由公司报销。

优先考虑条件
1. 有促销礼品、企业礼品、服装、家居用品或消费品行业的相关工作经验。
2. 有工厂审核或质量控制（QC）工作经验。
3. 了解进出口流程及国际运输相关单证。

Benefit:

What We Offer:
1. Competitive salary (see above)
2. Social insurance and housing fund as per local regulations
3. Reimbursement of travel and expenses for factory and warehouse visits
4. Training on our quality standards and client requirements
5. A small, friendly team with room to grow as our China operation expands

How to Apply?
Send your CV in English to Cion via email (cion@cubicpromote.com.au) or WeChat (ID: MisConcepcion1209) with a short note on your experience working with factories and on quality control.

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Chinese:
我们提供的福利待遇
1. 具有竞争力的薪资待遇（详见上述薪资范围）
2. 按照当地法律法规缴纳社会保险及住房公积金（五险一金）
3. 报销前往工厂及仓库出差所产生的交通及相关费用
4. 提供公司质量标准及客户要求方面的培训
5. 加入一个规模精简、氛围友好的团队，随着公司中国业务的发展，获得更多职业成长机会

如何申请?
请将您的英文简历发送给 Cion，并附上一段简短说明，介绍您与工厂合作及产品质量控制方面的相关经验。
电子邮箱：cion@cubicpromote.com.au
微信 ID：MisConcepcion1209

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