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Job Summary

  • Company

    Chinajob​

  • Location

    Shanghai, China​

  • Job Type

    Full Time

  • Salary Range

    20,000-30,000 RMB

  • Number to Recruit

    1

  • Job Reference Code

    J2600657

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Merchant Support Specialist

Shanghai, China

About Company:

Temu is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers and brands with the mission to empower them to live their best lives. Temu is committed to offering the most affordable quality products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment. Temu was founded in Boston, Massachusetts in 2022.


Job Details:

Responsibilities:

-Provide end-to-end support to merchants in our target regions, covering account registration, product listing, daily operations, and after-sales service.

-Act as a communication bridge between local merchants and the headquarters team, conveying merchant needs to improve overall experience and drive sales growth.

-Collaborate with the Business Development (BD) team to address and fulfill merchant requests effectively.

-Conduct market research on the local e-commerce environment and competitive landscape to support the team's strategic expansion efforts.


Qualifications:


-Bachelor degree or above.

-Experience with domestic or international e-commerce platforms, with an understanding of merchant operations and online marketplace workflows.

-Strong understanding of advertising, marketing, and social media platforms.

-Excellent communication and coordination skills, with the ability to work cross-functionally with merchants and internal teams.

-Strong research and analytical skills, with the ability to conduct market and competitor analysis.

-Proactive, detail-oriented, and interested in the e-commerce industry.




Apply Now