Restaurant Manager

Responsibilities:

Ensure that minimum brand standards have been implemented

Assist to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate

Ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise

Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

Maximize employee productivity through the use of multi-skill, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests

Adhere to hotel guidelines when recruiting and uses a competency-based approach to selecting employees

Qualifications:

Minimum of 8 years Food & Beverage working experience in western dining, with at least 3 years solid experience in supervising and running the daily operation of restaurant

Diploma or above in Hotel or related disciplines

Able to operate computer and proficiency with MS Office

Must be able to work any day and shift

Excellent interpersonal, customer service, leadership, communication, team building and problem-solving skills are required