Shanghai's first hotel-based tax refund counter opens

Prime Location & Rising Intl Guests

Situated near Nanjing Road Pedestrian Street, People's Square, and the Bund, and connected by metro lines 1, 2, and 8, the hotel enjoys a prime location that makes it a popular choice among visitors to the city.
With the continued rollout of China's visa-free policies, the share of international guests has grown significantly.
South Korean visitors now make up the largest group, followed by tourists from Singapore, the Philippines, and other parts of Asia. Visitors from Germany, France, Italy, and other European countries also frequent the hotel. Since China extended visa-free entry to Russian nationals, the number of Russian guests has steadily increased.

Quick, Easy Refunds in 5 Minutes

The hotel's high proportion of overseas guests and proximity to major shopping areas made it an ideal location for Shanghai's first hotel-based refund point.
The refund cases handled so far came from visitors from Singapore, the Philippines, France, and other countries, covering purchases of clothing, shoes, toys, and accessories.
With the new service, tourists can complete refund procedures in as little as five minutes at the hotel after obtaining a Tax Refund Application Form for Overseas Visitors from any participating store in the city.
They then only need to present their receipts and purchases for a brief customs inspection at the airport.
Thanks to the counter's 24-hour service, even those catching early morning flights can shop late and finalize their refund at the hotel before departure.

Since April 27, the minimum purchase amount eligible for a refund has been lowered from 500 yuan to 200 yuan, broadening the scope to include more everyday items such as clothing, footwear, and toys.

Industry insiders say that with new refund policies and more counters being rolled out, Shanghai's appeal as a travel and shopping destination will continue to grow.

Current Tax Refund Counters
Accepting refund claims from all participating stores citywide.

The Central Shopping Mall

• No 139 East Nanjing Road, Huangpu district
• 021-6330-9323

Shanghai No 1 Yaohan Mall

• No 501 Zhangyang Road, Pudong New Area
• 021-2055-9142

Bank of China – Shanghai Tower Sub-branch

• Room B1-06, No 501 Middle Yincheng Road, Pudong New Area
• 021-5047-0232

Bank of China – Shanghai Branch

• No 23 East Zhongshan Road Number One, Huangpu district
• 021-6329-1979

Grand Central Hotel Shanghai

• No 505 Jiujiang Road, Huangpu district
• 021-5353-8888

Zhangyuan

• No 258 North Maoming Road, Jing'an district
• 021-5238-6088

Bank of China – Third Sub-branch on West Nanjing Road

• No 1377 West Nanjing Road, Jing'an district
• 021-5298-0106

CIIE Tax Refund Counter No 1

• NECC Store, National Exhibition and Convention Center, No 333 Songze Avenue, Qingpu district Temporary counter, to be relocated to a nearby Bank of China outlet in the future
• 021-6972-0762

CIIE Tax Refund Counter No 2

• Hall 5.2, National Exhibition and Convention Center, No 333 Songze Avenue, Qingpu district Temporary counter, to be relocated to a nearby Bank of China outlet in the future
• 021-6972-0762

Bank of China – SJTU Xuhui Campus Sub-branch

1. No 45 West Guangyuan Road, Xuhui district
2. 021-6448-4460

Source: Intl Services Shanghai