Payment Service Handbook For Overseas Visitors To Guangzhou

Welcome to Guangzhou!

This Payment Service Handbook, covering instructionson payment with overseas and domestic bankcards, cash, mobile phone, and e-CNY,isintended to provide you with a safe, convenient,inclusive and diverse payment experience. We wishyou a pleasant journey in Guangzhou!

01 Pay by Overseas Bank Cards

Overseas bank cards are accepted where you can see logos ofyour card schemes such as Visa, MasterCard, JCB. These logosare often seen in airports, hotels, shopping malls, restaurants,tourist attractions and exhibition centers in Guangzhou. lf youhave any doubt, ask the cashier for more information.
UnionPay cards are accepted by all merchants with POSterminals in Guangzhou.

Tips: Please make sure that your bank card isaccepted in Chinese mainland, prior approvalfrom issuer is required for some cards.

02 Pay in Cash

There are five ways to withdraw or exchange for RMB cash.
1 Bank branches

Bank branches with the logo of "EXCHANGE" can provide youwith services such as currency exchange, money change andexchange rate query. A valid iD is often required.

To check the location of nearby bank branches with currencyexchange services, you can visit the banks' official websites ordial their service hotlines.

2 Self-Service Machines (E.g. ATM, CRS, etc.)

You can withdraw RMB cash at ATM, CRS and other self-servicemachines with logos of your card schemes. The upper limit of asingle withdrawal is CNY3,000 which is also subject to the limit ofyour bank cards.

3 Franchised Institutions for ForeignCurrency Exchange

You can exchange currencies at counters of franchised institutionsfor foreign currency exchange where the "EXCHANGE" signs areoften shown. Daily limit is the equivalent of USD5,000, and annualcumulative limit is the equivalent of USD50,000. Such counters areusually located at airports and other ports of entry.

Tips: You can find the locations of such exchange countersand make online reservation in the WeChat or Alipay officialaccounts.
4 Foreign Currency Exchange Agencies

You can exchange currencies at foreign currency exchangeagencies commonly found at hotels. Daily limit is the equivalentof CNY10,000, and annual cumulative limit is the equivalent ofCNY50,000.

5 Foreign Currency Exchange Machines
You can exchange currencies on a foreign currency exchangemachine with your valid lD. The daily limit is the equivalent of CNY5.000.
It is worth noting that the foreign currency exchange machineswith e-CNY function can provide top-up service for e-CNYhardware wallet.

Mobile payment with UnionPay, Alipay, Weixin Pay and oversease-wallets is more than welcomed.
1 UnionPay
Step 1:Download and install UnionPay App Step 2: Register
Download the UnionPay App in your app store andclick "Sign Up" to register. lf you have arrived inChina, please ensure that your mobile phone isenabled for international roaming and can acceptregistration SMS. Alternatively, you can completeyour registration before entering the country. Step 3: Apply for a Tour Card
Search "Tour Card", prepare your passport/travel pass and followthe instructions on the page to enter your card applicationinformation and fill in the SMS verification code. You can claim thediscounts once the application is successful.
Step 4: Top up the Tour Card
Have your bank cards ready, click Top-up on the details page of theTour Card and follow the instructions on the page to top up. For thesafety of your funds, your identity will be verified through SMS bythe issuer of your bank card: please ensure that you can be reachedthrough the mobile phone number associated with the card.
Step 5: Ready for payment
A. For merchants with UnionPay, Weixin Pay, Alipay QR codedisplayed: click [Scan]-Scan the merchant's OR code.
B. For merchants with QR code reader: click [Pay&Collect]-Showyour QR code.
C .For consumer apps: Select UnionPay Appin the payment method list upon checkout

FAQ

Q: Where can UnionPay app be used?
A: It can be used at merchants with UnionPay QR code brandmark.

Q: What transaction scenarios are currently supported by theTour Card?
A: At present, Tour Card supports a vast range of daily onlineand offline purchases in Chinese mainland, and temporarilydoes not support functions such as transfer and wealthmanagement. Please refer to the payment page for details.

Q: Will l be charged for paying with the UnionPay App?
A: A service fee may apply when you top up your Tour Card witha bank card issued outside Chinese mainland. The amount ofthis charge is subject to the bank that provides services andwill be displayed on the top-up page, with a minimum rate ofzero. The payment scheme of your bank card will deduct theservice charge in real time based on its foreign exchange rate.However,your purchases with the Tour Card in Chinesemainland will not cost you extra fees. The top-up service feein proportion to the balance in the Tour Card will be refundedto your bank card when the Tour Card is canceled.
2 Alipay
Step 1: Download and install Alipay App

Step 2: Register

Step 3: Add a bank card

Tap "Add Now" andfollow on-page promptsto complete the process

Eligible international cards:

Step 4: Ready for payment

Present and pay Scan and pay

Q: Where can l pay with overseas bank cards using Alipay?
A: Consumers can add overseas bank cards to their Alipayaccounts and pay for daily purchases within the Chinesemainland.Overseas bank cards do not support person-to-persontransfers, sending or receiving red packets, wealth managementservices,insurance services, or other financial services.

Q: How do l know the exchange rate of the transactions madewith overseas bank cards on Alipay?
A: The exchange rate for overseas bank cards is provided by thecard scheme and issuing bank to which your card belongs. Pleaserefer to the billing statement of your bank card.

Scan the QR code or search to download Alipay app

3 Weixin Pay
Step 1: Download and install WeChat App

On your mobile phone, Download or Update your WeChat app tothe latest version. Register with your phone number or sign in.

Step 2: Find Weixin Pay

Tap Me-Services-Wallet

If you cannot find the options above, you can activate WeixinPay in one of the following ways.
At the bottom, tap Me -Settings -General -Tools -Weixin Pay. Tap Enable.

On the top corner, tap +, then tap Scan to scan the following QR code. Tap Enable

Step 3: Add a bank card

In Wallet, tap Add a Card. Follow the instructions on the screento complete the process.

Step 4:Ready for payment

Tips: lf you would like to increase your transaction limit oraccess more Weixin Pay functions, you can choose to provideyour full identity information.
4 Pay with overseas e-wallets
（1）Pay with UnionPay-powered overseas e-wallet

If you already have a UnionPay-powered oversease-wallet ,you can directly scan and pay at UnionPaystandard QR code merchants,without downloadingother apps.Currently,85 e-wallet apps in 17 Asiancountries and regions including South Korea, Japanand Thailand are UnionPay powered.

（2）Pay with Alipay+ e-wallet

Users of Alipay+ e-wallet, such as AlipayHK, Kakao Pay,Touch 'n Go eWallet, OCBc, TrueMoney, MPay, ChangiPay, NAVER Pay, Toss Pay, Hipay can pay directly wherethe 支l Alipay+ logo is shown.

Scan the OR code forthe full list ofe-wallets Alipay+supports in the Chinese mainland orto get help

Tips:
1. UnionPay, Alipay and Weixin Pay all support bundling overseasmobile phone number. Just make sure that your mobile phonehas activated international roaming.
2. The single payment limit for overseas visitors using mobilepayment in Chinese mainland is USD5,000, and the annualcumulative limit is USD50,000.
3. Please call the following hotlines if you have any questions orneed further information.
Service Hotlines in English
UnionPay: +86-95516
Alipay: +86-571 2688 6000

Weixin Pay: +86-95017

04  Account Service

You can open a bank card account at a local bank branch inGuangzhou with a valid lD, such as passport, Mainland Trave!Permit and Residence Permit for Hong Kong SAR and MacaoSAR Residents, Mainland Travel Permit for Taiwan ResidentsForeign Permanent Resident lD Card, and other identity docu-ments stipulated by laws and administrative regulations.When you apply for a bank card in China, banks are required toconduct due diligence in accordance with international acceptedpractices, and your cooperation is required.
You can use domestic bank cards in the following scenariosaccording to bank card agreements of domestic banks: makecard payments at all domestic merchants equipped with POSterminals, and deposit/withdral RMB cash.

You can pay in e-CNY, the digital legal tender of China. E-CNY isnow widely used in retail, transportation, tourism, etc. You canuse your overseas mobile phone number to register and open ane-CNY wallet and top up with your overseas Visa or MasterCardbank card. Any wallet balance can be easily transferred back tothe overseas bank card.

Tips for Hong Kong and Macao Visitors
1. Pay with e-wallet from Hong Kong and Macao
Users of UnionPay (HK and Macao), WeChat Pay HK, Alipay HK,MPay or BOc Macau Mobile Banking can directly scan the QRcode and pay at the corresponding merchant.
2. Attestation Service for Account Opening for HongKong and Macao Residents
Permanent residents of Hong Kong or Macao aged 18 or above,who already have bank accounts with Bank of China (HongKong),Industrial and Commercial Bank of China (Asia),China Construction Bank (Asia), CMB Wing Lung Bank, Bankof East Asia in Hong Kong, Industrial and Commercial Bank of China(Macao),Bank of China Macao Branch,ChinaConstruction Bank Macao Branch in Macao can apply for TypeIl and lll bank accounts of mainland banks at these above.mentioned banks' branches. Personal presence at a mainlandbank counter can be waived.

Once the account is successfully opened, you can activate andadd your bank card to mainland mobile payment Apps to enjoypayment convenience.

Source: Guide For Foreigners In Guangzhou(2021)