Australian blogger praises China's immediate response to complaints: Efficiency and effectiveness leave him amazed

Australian blogger Andre Longino, in an interview, shared his experience calling China's 12345 government service hotline, expressing high admiration for the efficiency and meticulousness of Chinese urban governance. While walking, he noticed a potentially hazardous manhole cover and immediately reported it via the hotline. The staff responded promptly, provided attentive service, and resolved the issue efficiently—within just one day. He said this left him deeply impressed.

Source: The Bridge to China Podcast