Company
Easy4Pro
Location
Shanghai Shanghai, China
Job Type
Full Time
Salary Range
15,000-20,000 RMB
Number to Recruit
1
Job Reference Code
J2500018
About Easy4Pro:
At Easy4Pro by Redspher, is an European based company, we’re redefining logistics. Our innovative SaaS platform streamlines procurement by combining traditional, on-demand, and spot-buying solutions, helping businesses achieve greater efficiency and flexibility. With Easy4Pro, companies can manage their logistics with real-time insights and data-driven tools, empowering them to make smarter, more cost-effective decisions. We’re a fast-growing team focused on building a sustainable, dynamic logistics future – and we’re excited to have you join us on this journey!
As the first team member in Asia, you’ll be at the forefront of our growth in the APAC region. Based in Kuala Lumpur, you’ll lead client implementations, build meaningful client relationships, and help establish our presence in this vibrant market. This role is ideal for someone who thrives on challenges, is driven to make a real impact, and wants to grow with us.
Are you looking for an exciting opportunity to join a fast-growing international company that offers a steep learning curve? Do you want to work in a multicultural environment within the digital and logistics sectors, where you'll have real responsibilities and gain a global perspective? If diligence, high energy, and business acumen are your strengths, this position is perfect for you.
Responsibilities:
1) Implementation:
● Work closely with our customers in APAC to support the rolling out of Easy4Pro in their
organization
● Be the main contact for APAC customers
● Analyze the Asian market and its opportunities
● Provide training and support to users at the start phase
● Pro-actively coordinate and plan tasks and be aware of all aspects of your customer’s
projects with a high level of organization
2). Retention & Upselling:
● Customize our tool in close alignment with the customers’ requirements and evaluate
their needs to offer tailor-made solutions
● Identify downtrading customers and take all necessary actions to ensure that their
activity goes back to normal
● Understand and identify possible improvement ideas to our product according to the
Asian market's needs
● Identify troubleshooting issues and coordinate with the helpdesk team to always keep
improving our customers’ journey
● Monitor & update the CRM
3) Others:
● Assist Easy4Pro to achieve the needed fit to market product for Asia
● Produce all necessary tools, communication & materials to support the users'
onboarding, training, retention & upselling
● Support the Implementation Manager in daily project management
● Support the Customer Success Agents in case of accrual workload
Qualifications:
➢ Experience in logistics and supply chain
➢ Must speak English and Mandarin/ Native Chinese fluently. Other languages are an
advantage.
➢ Based in China, Shanghai
➢ University Degree, B.S. or Master, business or entrepreneurship
➢ Product knowledge to understand how to fit the market (experience in a
tech-company is plus)
➢ A self-starter who can demonstrate a high level of organization & independence
➢ Strong client communication abilities and capacity to communicate regularly on the
project follow up with diverse stakeholders
➢ Strong analytical and problem-solving skills, customer-oriented
➢ Experience in B2B selling digital/web applications tools
➢ Experience in project management
➢ Willing to travel within Asia
➢ You are also dynamic, highly motivated, rigorous, team player, hands-on,
customer-oriented, flexible, helicopter view, cost-conscious, and persuasive.
Benefit:
What we offer:
★ A key role in a successful and financially stable start-up. You can be part of this process
from an early stage and be an integral part of an exciting project.
★ An innovative product that is unique in the market and some showcases that prove its
value at well-known blue chip companies like Adient or Faurecia.
★ A young and international team and a nice working environment.
★ Monthly Bonus above Monthly Salary
★Health Insurance
★Hybrid working provision